Who We Are and What We Do
Class Definition: To provide organisational information, structures, locations and contacts.
Service Structure
- Service structure - information about the structure of the Police Service of Northern Ireland
- Profiles of Chief and Senior Officers and their areas of responsibility
- Map of Northern Ireland identifying the geographical areas covered by each of our neighbourhood policing teams.
- Officers and police staff establishment as service level
- Workforce composition
Profiles of Senior Officers and Senior Civilian Staff
Location of Police Stations
- Map of Northern Ireland identifying the location of police stations (including mobile units) and public opening hours.
Contact Details
- Contact details including emergency and non-emergency telephone numbers, text number for general enquiries, email address for general enquiries and postal address for general enquiries.
- Map of Northern Ireland leading to contact details for our neighbourhood policing teams.
- How to report a crime
- ACPO call grading policy

- Our call grading policy - available on our policies page
- If you have been a victim of crime
- How to make a complaint about the conduct of a police officer
- Code of Ethics - available on Professional Standards page
- If you wish to make a complaint regarding the conduct of a Police Staff member please contact us using our feedback form
- Northern Ireland Civil Service Code of Conduct

- If you wish to provide feedback in relation to the policing service delivery you have experienced, please contact us using our feedback form
- Firearms licensing
- Freedom of information requests
- Subject access requests (Data Protection)