We understand this is a concerning and bewildering time for many however we want to reassure you that we have put measures in place to enable us to continue to keep you safe.
COVID-19 is an unprecedented public health emergency and we are responding to developments in a fast paced and agile way.
Our top priorities are: maintaining the best service we can to you while protecting our officers and staff and supporting the nationwide response.
Through this page we will keep you updated with virus related policing information.
What we are doing
We are in constant contact with government and public health partners, both locally and nationally, to ensure we always have the best and most up-to-date information and guidance to keep you safe.
We have introduced additional operational measures including:
The formation of a Strategic Control Centre to ensure our response to calls is as professional and safe as possible and to provide advice and guidance to officers in relation to COVID-19
Extra screening questions on all calls for service to identify potential COVID-19 incidents and respond accordingly
Dedicated COVID-19 response teams to answer calls for service
Our focus is firmly on business continuity at this time.
What this means for you
This means that police are still here to respond to your calls for service when you need us.
If you phone us you should expect to be asked questions to determine if you or anyone at your address is suffering from COVID-19 or in self-isolation. This is to help us ensure a safe and professional response for you and our officers.
We will update information on this page as developments occur.
STAY SAFE AT HOME
Unfortunately, during these unprecedented times of COVID19, there are criminals in our communities who are out to make money by taking advantage of others.
Our advice about cold callers is especially important now because so many more people are either working from home, or self-isolating at home, leaving them more susceptible to scams.
We are making a direct appeal to friends and loved ones of older people, or those who are vulnerable in our communities to please, take a few minutes and have a conversation with them about what they can do to help protect themselves and their homes.
There are a number of initiatives which are really helpful:
No Cold Calling initiative https://www.psni.police.uk/advice_information/protecting-your-home/bogus-callers/
Nominated Neighbour Scheme https://www.psni.police.uk/news/campaigns/nominated-neighbour-scheme/
Neighbourhood Watch https://www.psni.police.uk/my-area/neighbourhood-watch/
Scamwise NI Partnership (link this to scamwise info on our website or www.nidirect.gov.uk/campaigns/scamwiseni )
If you need further crime prevention advice you can contact your local crime prevention officer by phoning 101.
Retail & business crime prevention advice
Police will continue to patrol all retail premises during this COVID19 crisis.
If your business is providing critical services please:
· Have adequate staffing and management present.
· Consider allocation and queuing systems.
· Follow social distancing measures.
If your business is temporarily closed, follow the crime prevention advice below:
· Mindful of government health advice, conduct regular security checks of your premises.
· Test and set your alarm.
· Ensure internal doors, security gates, bollards and fire exit doors are secure.
· Remove high value items to secured locations (if practical).
· Remove cash from the premises and install signage stating all cash / valuables have been removed.
For further crime prevention advice for business click on https://www.psni.police.uk/advice_information/business-crime/
You can also contact your local crime prevention officer on 101.