Most instances of a customer leaving without payment are genuine errors and can be easily resolved; however there are occasions in which people make a deliberate effort to leave a business offering no payment for goods or services. We can assist businesses to prevent this from happening with advice and guidance and we will pursue those who commit the crime of Making off without Payment.
Examples of Making off without Payment include:
- A customer not paying for fuel at a petrol station.
- Leaving a restaurant without any attempt to pay for the service.
- Leaving a taxi without making payment.
If you suspect you have been the victim of this crime, it is important that you report it as soon as possible on 101. The sooner we get the report, the sooner we can identify the offender and potentially recover any property or secure evidence of the offence. We will ask you about the circumstances and if you have any information that could help identify the offender. We will want to know:
- If you have any CCTV on your premises.
- A description of the offender(s).
- A description of any vehicles involved. If you see the vehicle registration make sure you write it down quickly or type it into your phone to make sure it is accurate.
- The description and value of the goods or service.
- The direction the offender left your premises.
- Any other relevant information to help us identify and prosecute the offender.
If required, Police will make arrangements with you to record a statement and secure any evidence you may have.