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  1. Home
  2. Advice and Information
  3. Protecting Yourself
  4. Mobile Phone Theft

Mobile Phone Theft

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Mobile phones are a big attraction for thieves. Mobile phone theft is most likely to occur in a public place where you are distracted, such as bars, night clubs, restaurants and public transport.

  • Tips to keep your mobile phone safe

One of the easiest ways to protect your mobile phone is to download a tracking app, if your phone doesn’t already have one. Once downloaded these apps allow you through using another Smartphone, laptop or computer to quickly find out where the device is.

If you think you are in earshot of the device you can get it to make a ringing sound so you can find where you left it. You can also remotely display a message on your device telling someone who may have found it to get in touch with you. Importantly these apps also help police recover your Smartphone or tablet should it be stolen. There have been a number of cases where these apps have helped officers to track down thieves and return the Smartphone or device to its rightful owner.

Make sure the tracking app you chose is reputable and uses GPS and remember that once your service provider “blocks” your phone you will not be able to track it. Some apps have the ability to take covert photographs of the person using the phone, or record their internet usage trail.

Remember; if your device has been stolen and you later track it through one of these apps, let the officer dealing with your case know that you have traced it. Never be tempted to attend the location to recover the property yourself.

Tips to keep your mobile phone safe

  • Keep your phone out of sight when not in use.
  • Use your phone’s security lock code, if it has one.
  • Record details of your electronic serial number (ESN).
  • Get separate insurance.
  • Some phones have an IMEI number which is a unique identifier for your phone (for your IMEI number key *#06# into your mobile and it will display a 15 digit number).
  • Register your mobile with your service provider and have your IMEI number available. This will identify you as the legal owner of the mobile phone should it be lost or stolen.
  • Properly mark your phone with your postcode and door number.
  • Be careful when using your phone in public view.
  • Never leave a mobile phone in a vehicle.
  • Keep your phone in a standard case to disguise its make and model.

Other Organisations

You can register your mobile phone and other property on https://www.immobilise.com/. This service is free, easy to use and secure.

 

Image alt

Downloads

You can download the following booklet for information and guidance:

  • Be Safe Be Secure Booklet

Who can help me?

Police

If your mobile phone has been lost or stolen report it to the police immediately on 101 and inform your service provider of the situation.

All Advice and Information

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