Please confirm before proceeding

Please do not use this form to report a crime

For all emergencies, call 999.

An Incident/Crime is graded as an Emergency if the incident is in progress and in which there is, or is likely to be:

• a risk to life
• use or immediate threat of use of violence
• serious injury caused to a person
• serious damage caused to property
• an offender is disturbed at the scene, or has been detained and poses, or is likely to pose a risk to other people

How we will deal with your complaint

We will consider your complaint to determine whether there may have been a breach of the Health Protection (Coronavirus, Restrictions) Regulations (Northern Ireland) 2021. In doing so we will seek to prioritise those reports in which there is an on-going or where there is likely to be a repeated breach of the Regulations.

After a report is submitted, we will not normally contact you, however details of your complaint will be recorded to inform how we patrol and respond to coronavirus to keep everyone safe. This will also be available to our officers on patrol when they speak to people. If you do not include contact details, we will not be able to contact you. If you contact us about something that has already happened, we will record details but will not normally attend unless we suspect it will happen again.

Complaints about businesses

There are a number of organisations who work with businesses to ensure adherence to the Health Protection Coronavirus, Restrictions) regulations (Northern Ireland) 2021.

Referring Complaints To HSENI

HSENI does not cover all health and safety matters. Before getting in touch, you should check below that we are the right people to contact.

HSENI is responsible for enforcing health and safety at the following workplaces:

• factories
• farms
• building sites
• mines
• schools and colleges
• fairgrounds
• gas, electricity and water systems
• hospitals and nursing homes
• central and local government premises

A complaint can be made using the following link: https://www.secure.hseni.gov.uk/forms/complaint.aspx

Complaints about licensed premises

If your complaint is about a bar or licensed premises operating outside of the Health Protection Regulations, we will record details and we will attend to engage, explain, encourage and if necessary, enforce the Regulations. We will not ordinarily contact you following submission of your complaint unless we need to clarify the address of the premises or details of the complaint.

If your complaint is about a business, other than a bar or licensed premises we will record details but will not attend these reports. We will not contact you following submission of the report.

Complaints about social distancing

If your complaint relates to a person or persons not complying with social distancing, we will consider whether a breach of the Regulation may have occurred. It is important to note that the Regulations do not require a person to maintain a distance of 2 metres from anyone outside their house. If your complaint relates to people failing to maintain social distancing in a public place, we will consider whether it may be a gathering.

Complaints about a person staying overnight at any place other than the place where they normally live or where their bubble normally lives

The Regulations permit a person to stay overnight away their home for a number of reasons, for example:

• To access medical or hospital services
• The purposes of work or to provide voluntary or charitable services where it is not reasonably possible for that person to work, or to provide those services, from the place where they are living;

To access critical public services.

• To attend a funeral in some circumstances.

If your complaint relates to a person staying overnight at any place other than the place where they normally live or where their bubble normally lives we will consider your report, along with all other information available to police, including other reports made to police, to determine whether it is necessary to speak to the person involved. In many cases it will not be.

We will not ordinarily contact you following submission of your report.

Complaints about a gathering

If your complaint relates to a gathering, we will consider firstly whether it is a gathering in a public or private place, so it is important to be as accurate as possible when identifying the location in your report.

If the report relates to a gathering that is happening in a public place we will attend to engage, explain, encourage and if necessary, enforce the Regulations.

If the report relates to a gathering that is in a private place, such as a garden or house, we will consider whether there are people there who out not to be, according to the regulations.

We will not contact you following submission of the report unless we are unsure of the location of the gathering.

Complaints outside of Northern Ireland

If your complaint relates to something outside of Northern Ireland do not use this form, we will not be able to assist you. To report breaches in England, Wales or Scotland please go to https://www.police.uk/tua/tell-us-about/c19/tell-us-about-possible-breach-coronavirus-measures

If your complaint is about any of the following, then please continue:

• A person not adhering to required social distancing.
• A gathering of people in breach of social distancing requirements.
• A person travelling for non-essential purposes.
• A bar or licensed premises remaining opening.