Accessibility statement

Accessibility statement

This statement applies to content published on It does not apply to content on third party domains hosting Police Service of Northern Ireland content (for example

This website is run by the Police Service of Northern Ireland. It is designed to be used by as many people as possible. The text should be clear and simple to understand.

Recite Me

We have installed the Recite Me toolbar on our website to make the site more accessible and user friendly. Recite Me supports each visitor by providing options so that they can use our website in a way that works best for them. For example, users can change the font size, change the colour of the screen, translate text or use the screen reader option to read the text aloud.

To use Recite Me, click on the Accessibility Help button on our website.

How accessible this website is

Parts of this website are not fully accessible. For example:

  • some pages and document attachments are not clearly written
  • some tables do not have row headers
  • some heading elements are not consistent
  • some images do not have good alternative text
  • some buttons are not correctly identified
  • many documents are in PDF format and some may not be accessible

How to request content in an accessible format

If you need information in a different format please email us at

and tell us:

  • the web address (URL) of the content
  • your name and email address
  • the format you need

Reporting accessibility problems with this website

If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements please email us at

Enforcement procedure

If you are not happy with our response contact the Equality Commission for Northern Ireland (ECNI) The Equality Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

The Police Service of Northern Ireland committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 Level A and AA standards, due to the non-compliances listed below.

Non accessible content

The content that is not accessible is outlined below with details of where it fails the success criteria. We are working to address these issues.

  • Alt text missing from some images
  • Content inserted with CSS is not read by some screen readers, and not available to people who turn off style sheets
  • Some PDF, Word and Excel documents are not fully accessible

We do not need to fix the following types of content because they are exempt from the accessibility regulations:

  • pre-recorded audio and video published before 23 September 2020
  • live audio and video
  • PDFs or other documents published before 23 September 2018
  • maps
  • third party content

Content that is not within the scope of the accessibility regulations

Some sections of this website are controlled by third parties and so it has not been possible for the same standards of accessibility to be applied to them.

If you have any problems using this website, please tell us at

How we tested this website

This website was and is currently being tested for compliance with the Web Content Accessibility Guidelines 2.1 level A and level AA, and these tests have been carried out on 18 August 2020 by an external supplier.

We used the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test.

What we are doing to improve accessibility

We are working to identify and fix the areas outlined above. We are also in the process of developing a new Police Service of Northern Ireland website that will be launched in 2021. This new website will be accessible and user friendly.

This statement was prepared on 17 September 2020.