Mobile phone showing a QR code with the words too good to be true, be aware, spot the signs, report ticket fraud if it happens to you.
Mobile phone showing a QR code with the words too good to be true, be aware, spot the signs, report ticket fraud if it happens to you.

Police in Derry City & Strabane are urging people to be wary of scammers after a report this week of a person who thought they’d bought tickets online for a Taylor Swift concert only to find out they'd been swindled. 

It was reported the person saw tickets for sale on an online platform. After contacting the seller and subsequently transferring money to them, the person was blocked and left without any tickets.  

Inspector Craig said: "Not only does this fraud leave people out of pocket financially, but will also leave them left outside at the doors of concert venues. People think they’re getting the real deal only to find out the money they’ve shelled out is to someone who isn’t genuine." 

Ticket fraud often involves the use of images and graphics taken from genuine sellers to make fake websites look like the real deal, or use contact through social media. The advertisement or offer may appear genuine, but there will be subtle differences buyers should look closely at, such as the website address.

Inspector Craig advises people should only buy tickets from legitimate, authorised ticket sellers and re-sellers as criminals will exploit the eagerness by fans to get their hands on tickets for a show or gig they really want to go to.

“I would also urge parents buying tickets for children and young adults going to a concert, and those who make a last-minute decision to go to a concert, to be really cautious when buying your ticket. Too often, we see reports of tickets that don’t materialise at all, or are just screenshots of genuine tickets that won’t get you any farther than the ticket barrier

"The safest way to ensure tickets bought are genuine is to purchase them from the authorised ticket seller or authorised re-seller. We'd also advise against buying tickets from other sources, such as third parties because you can never be sure of the validity and authenticity of the tickets. When purchasing a ticket from a reseller you should also check the re-sale or transfer policy for that concert, often there are strict policies regarding how tickets can be sold or transferred, breaching these can mean your ticket is invalid.

"Ticket fraud is a continuing problem and fraudsters will try everything to lure people into falling for their scams. It is vital people take care when buying tickets. Follow our Stop. Check. Report. advice and recognise the signs of ticket fraud before getting caught out and remember, if it seems too good to be true, it probably is."

If you lose money in a ticket fraud, report it to your bank and to Action Fraud on or call police on 101. You can also find out more on our website at

How to spot scam ticket websites 

STOP - While it’s always tempting to rush in and buy those hot tickets, don’t rush into buying a ticket. Do not transfer money by bank transfer and only pay by a protect payment method. 

CHECK - Check the website or re-seller you are buying from before you buy. Check the events ticket re-sale policy to make sure tickets re-sold remain valid, or if there is a designated resale agent, or specific policies for this event or venue. Check the venue or the event website. If you have bought a ticket, and you are concerned about the validity of it, check with the event on its validity.

REPORT - If you lose money in a ticket fraud, don’t just shake it off, report it to police at or to your bank. You can also report to Action Fraud on or by calling police on 101. Further information is available at