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Most callers to the home are genuine however there are instances when a caller may not be. Bogus Callers and Rogue Traders can be persuasive and will target vulnerable members of society. By adopting some common sense tips and safety routines you can help stop Bogus Callers and Rogue Traders.

Bogus Callers may pretend to be from utility suppliers and other reputable organisations, in order to gain access to a property. Once access has been gained they will steal money and other valuables. Rogue Traders will try and talk householders into paying for the services they are offering. They will often be unqualified to carry out these services and will either do a poor job or may take the payment and not do the job at all. Being targeted in this way can be very upsetting and have a profound effect on the individual who has been targeted.

Callers should always be asked for proof of identity. Genuine callers will be only too happy to provide this information and to wait outside the property until it is verified. No caller should be given access to the property until the householder is sure they are genuine.

What can you do?

  • Never to leave doors unlocked and do not to leave keys in an unsafe place (such as under doormats or flower pots)
  • Follow this procedure when answering the door:
    • Before answering the front door, make sure the back door is locked.
    • If there is a door chain, remember to use it before opening the door.
    • Ask the caller for their identification and check it carefully.
    • Ask them to wait outside and close the door - genuine callers will not mind.
    • Ring Quick Check on the police non-emergency telephone number¬†101. The call will be answered personally and promptly by a trained operator. They will check with the company that the person at the door is genuine. If they are not or they think that there is something suspicious, the operator will be able to send the police directly to you.¬†
    • Do not let anyone into the property until you are satisfied as to who they are.