T/ACC Melanie Jones is responsible for the Operations Support Department.
Born and brought up in West Yorkshire, Melanie began her policing career with the West Yorkshire Police in 1993 and has served in a wide range of posts from proactive crime operations working alongside other police services and regional crime units investigating the importation and wholesale production and distribution of drugs.
She became a public order tactical adviser and then spent a year on secondment to a national HMIC inspection team conducting reviews of HR and training.
A Qualified Gold and Silver Public Order Commander, Melanie has been responsible for the delivery of policing operations in Northern Ireland and West Yorkshire. She received a commendation from the Prime Minister for her work as Silver Commander for Leeds during national disorder in 2011, in recognition of how she used her community links as a primary tactic to deal with disorder and prevent escalation. This work is also recognised nationally as good practice (HMIC: Changing the rules of Engagement) and has been subject of academic research by Leeds University. She recently undertook the role of Gold support for the visit to Northern Ireland by US President Biden, HRH King Charles III and the 25th anniversary of the Belfast Good Friday Agreement.
Since joining the PSNI Melanie has undertaken key roles in local policing, criminal justice and community safety before being promoted to her current role in operations support.