Police Service of Northern Ireland Accessibility Statement
This accessibility statement applies to Police Service Northern Ireland website at URL: https://www.psni.police.uk/
This website is run by Police Service Northern Ireland . We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
- read most of the website on devices without a screen, like a braille computer
There are many options for you to customise your web browser and device that could help you to navigate this and other websites more easily. If you have a disability, AbilityNet has helpful advice on how to make your device easier to use.
How accessible this website is
The majority of the website is accessible. Some parts of this website are not accessible. For example:
- Some online forms (like the forms to report an incident online) will not work using a keyboard, screen reader or speech control.
- The site search on mobile is not available to most assistive technologies.
- Most PDF documents are not tagged for accessibility.
- Help content within form tooltips is not announced by screen readers.
- Some images include text that isn’t available elsewhere.
Third party content
Some content is third party and not under our control:
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email [email protected]
and tell us:
- the web address (URL) of the content
- your name and email address
- the format you need
We’ll consider your request and get back to you in 28 days.
Please do not use this email address if you want to report an incident to police or require an update on a previous report. You can report an incident online or get an update on a previous report by phoning police on 101. If you cannot make a report online, phone 101.
Reporting accessibility problems with this website
We want to improve the accessibility of our website. If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements please email us at [email protected]
Enforcement procedure
The Equality Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with our response contact the Equality Commission for Northern Ireland (ECNI)
Contacting us by phone or visiting us in person
We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.
Callers who are deaf or speech impaired can contact us using Relay UK. Relay UK helps people with hearing or speech difficulties communicate with anyone over the phone. You can learn more about using Relay UK at www.relayuk.bt.com
Our enquiry offices have audio induction loops, or if you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter.
Find out how to contact us
Technical information about this website’s accessibility
The Police Service of Northern Ireland is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-compliant for the following reasons.
Non-compliance with the accessibility regulations
- Images (including functional icons) have insufficient or missing alternative text descriptions (1.1.1 Non-Text Content, level A).
- Text displayed in images is not always provided via an alternative format that can have its text styling adjusted (1.4.5 Images of Text, level AA).
- Some tables are missing header cells (1.3.1 Info and Relationships, level A).
- Some rich text elements such as lists and headings contain incorrect HTML (1.3.1 Info and Relationships, level A).
- Text does not always have enough contrast against its background colour 91.4.3 Contrast (Minimum), level AA).
- Although a “quick exit” control has been provided on some pages, there is no way for keyboards and related assistive technologies to bypass content quickly and access this (2.4.1 Bypass Blocks, level A).
- Focus moves in a confusing order in some places, such as the site search dialog where focus is not contained to the visible content (2.4.3 Focus Order, level A).
- Some cards contain links around images where the destination is unclear (2.4.4 Link Purpose (In
- Control labels become truncated or obscured when word and letter spacing is increased in the breadcrumb component and quick exit control (1.4.12 Text Spacing, level AA).
- Desktop navigation menu dropdowns can obscure focusable content and are difficult to close (2.4.11 Focus Not Obscured (Minimum), level AA).
- Link controls are too close together inside a table and next to one form field, making them difficult to activate accurately (2.5.8 Target Size (Minimum), level AA).
- The date of birth fields within the form to report a crime can lose focus unexpectedly (On Input, level A).
- Icons next to links providing a visual indication of new window behaviour are used inconsistently (3.2.4 Consistent Identification, level AA).
- iFrames with embedded video content lack titles (4.1.2 Name, Role, Value, level A).
- The site search has been incorrectly hidden from assistive technology users on mobile (4.1.2 Name, Role, Value, level A).
- Some ARIA roles or attributes have been incorrectly applied where they are not needed (4.1.2 Name, Role, Value, level A).
- In-page search results are not correctly announced by screen readers (4.1.3 Status Messages, level AA).
Navigation
- The multi-step navigation on a form to report a crime online can overflow the screen and become obscured when zoomed or viewed on some screen sizes (1.4.10 Reflow, level A).
- Visual styling has been used to denote the current page or step in navigations, but this is not conveyed to assistive technology users (4.1.2 Name, Role, Value, level A).
Forms
- Form fields are missing programmatically associated labels, legends and error messages, have incorrectly structured HTML and lack indication of which fields are required (1.3.1 Info and Relationships, level A).
- Form fields for entering personal data are missing autocomplete functionality (1.3.5 Identify Input Purpose, level AA).
- Colour has been used as the only method of indicating the state of some form controls (1.4.1 Use of Colour, level A).
- Various form controls and links in the form to report a crime online are not keyboard accessible (2.1.1 Keyboard, level A).
- Form field error styles are overriding the visible focus indicators on some forms (2.4.7 Focus Visible, level AA).
- Guidance text to assist with filling in form fields has been provided only via inaccessible tooltips or placeholder text (3.3.2 Labels or Instructions, level A).
- Error message text is not always clear enough (3.3.3 Error Suggestion, level AA).
- Accordion disclosures within the form to report a crime do not communicate their role or state information correctly to assistive technologies (4.1.2 Name, Role, Value, level A).
- Character count live updates are not announced by screen readers (4.1.3 Status Messages, level AA).
We plan to fix these issues within the next few months.
PDFs and other documents
Inaccessible documents – The website includes PDF and Word documents that are essential to providing our services and that do not comply with the accessibility standards. We are working to convert inaccessible documents into accessible html pages.
Preparation of this accessibility statement
This statement was prepared 4 September 2024. It was last reviewed on 26 September 2022.
This website was last tested on 3 September 2024 by a third party.