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Police Service of Northern Ireland Accessibility Statement

This accessibility statement applies to Police Service Northern Ireland website at URL:
This website is run by Police Service Northern Ireland . We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • change colours, contrast levels and fonts 
  • zoom in up to 400% without the text spilling off the screen 
  • navigate most of the website using just a keyboard 
  • navigate most of the website using speech recognition software 
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) 
  • read most of the website on devices without a screen, like a braille computer 

There are many options for you to customise your web browser and device that could help you to navigate this and other websites more easily. If you have a disability, AbilityNet has helpful advice on how to make your device easier to use.

How accessible this website is

The majority of the website is highly accessible. The exception is that the header banners on some top level pages consist of text over images. If a light image is chosen there is a risk that the contrast against the text is not sufficient.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email [email protected]

and tell us:

  • the web address (URL) of the content
  • your name and email address
  • the format you need

We’ll consider your request and get back to you in 28 days.

Please do not use this email address if you want to report an incident to police or require an update on a previous report. If you want to report an incident or get an update on a previous report contact police on 101 or use our online reporting form.

Reporting accessibility problems with this website

We want to improve the accessibility of our website. If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements please email us at [email protected]

Enforcement procedure

The Equality Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with our response contact the Equality Commission for Northern Ireland (ECNI)

Contacting us by phone or visiting us in person

We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.

Callers who are deaf or speech impaired can contact us using Relay UK. Relay UK helps people with hearing or speech difficulties communicate with anyone over the phone. You can learn more about using Relay UK at

Our enquiry offices have audio induction loops, or if you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us

Technical information about this website’s accessibility

The Police Service of Northern Ireland is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-compliance with Web Content Accessibility Guidelines 2.1 A and AA

Contrast and colour

  • Some banner text has poor colour contrast depending on the background image chosen and length of the text. This fails WCAG 2.1 success criterion 1.4.3 (Contrast Minimum).  

Preparation of this accessibility statement

This statement was prepared 26th September 2022. It was last reviewed on 26th September 2022.

This website was last tested on 22nd September 2022 by a third party.