If you have witnessed or been the victim of crime please report it to us.
Reports are dealt with by our contact management team in exactly the same way whether you report it online or call 101.
If someone is in danger or you need urgent support call 999 immediately.
You can also use 999 British Sign Language (BSL) app or Website to make a call to 999, it will go to British BSL interpreter first, who will appear on the screen. The BSL interpreter will then call the 999 operator through landline and will relay the conversation. You must only call the service if you have a real emergency.
The new service allows deaf people and those with hearing impairments to make emergency calls via the 999BSL app or website, connecting callers with a BSL interpreter remotely. The interpreter, who will appear on the caller’s screen, will then relay the conversation to a 999 call handler with the Police Service, Ambulance, Fire Service or Coastguard in an emergency.
Users can access the 999 BSL service in three simple steps:
- Download the 999BSL app or open the webpage 999bsl.co.uk
- Press the red button 'Call 999 BSL now'
- Connect to an interpreter
If you have questions about how the service works please email [email protected] or visit the website at 999bsl.co.uk.
Key details we'll need when you contact us:
- Your details - if you don't wish to provide your details please tell us. We use these details to identify potential hoax calls and to inform our response.
- Your contact details - we'll ask for a telephone number, address and email address so we can contact you should we need to clarify any details or update you on the incident.