Skip to main content

Ticket Fraud

Don't Be Left Out Of Pocket

The safest way to ensure tickets bought are genuine is to purchase them from the authorised ticket seller or authorised reseller.

Ticket fraud often involves the use of images and graphics taken from genuine sellers to make fake websites look like the real deal, or use contact through social media. The advertisement or offer may appear genuine, but there will be subtle differences so buyers should look closely at the website address. 

You should also avoid buying tickets from other sources, such as third parties because you can never be sure of the validity and authenticity of the tickets. Ticket fraud is a continuing problem and fraudsters will try everything to lure people into falling for their scams. It is vital people take care when buying tickets. Do as much research as possible and, before parting with any money, follow the safe-ticket advice. Remember, if it seems too good to be true, it probably is.

Report it

If you lose money in a ticket fraud, report it to your bank and to Action Fraud on or call police on 101.

Find out more

Explore further advice and information about how to safely use auction sites and online ticketing services.


How To Spot Scam Ticket Websites 

  1.  Only buy tickets from a trustworthy, legitimate and authorised source such as the venue’s box office, sports club, promoter, official agent or reputable ticket exchange sites.
  2.  Check with the event organiser/promoter/venue how and when tickets are sold. 
  3.  Never pay for tickets by bank transfer. 
  4.  Double-check all details of your purchase before confirming payment.
  5.  Be aware of fraudulent sites and never use links. Instead, type the address in yourself.