Frequently Asked Questions
Victim
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If the suspect fails to complete the agreed resolution, the Investigating Officer and their Supervisor will consider an alternative justice disposal and that may include a file being submitted to Public Prosecution Service. Each case is considered individually.
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The attending officer will explain the process and their rationale for believing the matter could be progressed by a Community Resolution Notice (CRN).
However, if you still disagree, you can discuss this with the officer and explain why you wish to attend court. Depending on the circumstances the officer may still progress the matter by way of Community Resolution Notice (CRN), but they will fully explain why this is the most appropriate method of disposal.
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If the suspect fails to complete the agreed resolution, the Investigating Officer and their Supervisor will consider an alternative justice disposal and that may include a file being submitted to Public Prosecution Service. Each case is considered individually.
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Police cannot ensure any work is carried out to a specific standard. However, they will use their professional judgement to determine whether any work has been carried out to a reasonable standard.
In cases where it involves the repair or replacement of an item, such as a window/fence etc., if the Investigating Officer is of the opinion that the repair/replacement was not to a reasonable standard, that an average person would expect, consideration will be given to an alternative disposal.
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You may be required to provide a statement of complaint if the matter cannot be progressed by way of Community Resolution Notice (CRN). For example, if a suitable resolution cannot be agreed upon and a decision is made to progress the matter through the Court, then a statement will be required.
Recipient
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Police will only issue a Community Resolution Notice (CRN) where you have made a clear and reliable admission to the offence and signed a declaration on the CRN which commences with the words; “I admit I am guilty of this offence.”
However, if you are unhappy about the process and the issuing officer cannot resolve it, you can either ask the issuing officer to get their supervisor to contact you, call 101 or write to the local District Commander.
If you wish to make a complaint about an individual officer you can contact the Police Ombudsman’s Office on 02890 828600.
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Police will only issue a Community Resolution Notice (CRN) when a suitable resolution is agreed with you. You do not have to accept a CRN if you do not agree to the resolution agreement.
If you subsequently disagree or cannot complete the resolution for any reason you must inform the issuing officer who will consider an alternative method of dealing with the crime, which may include the matter being referred for prosecution through the courts.
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No - Community Resolution does not result in a criminal conviction and is not routinely disclosed. However, you will be recorded as being responsible for committing this crime and this is available for information sharing purposes where relevant and appropriate.
It may be subject to disclosure as part of an enhanced criminal record check or security clearance under prescribed conditions and Police will hold a record of all Community Resolutions.
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This information is purely to assist the PSNI monitor any adverse differential impact our policies might have on any individuals based in compliance with our responsibilities under section 75 Northern Ireland Act 1998.
No-one is obliged to provide this information if they don’t want to and all data storage, processing and sharing will be in compliance with the Data Protection Act 2018. Any information provided is held securely by the PSNI. Police may share this data in a redacted form with other Criminal Justice Partners to allow analysis of any equality impacts.
This will include the equality monitoring details you provide matched against a unique reference number and will not include your name or address.
Data will only be published in anonymous format and in reference to groups of people, not individuals. No one would be able to identify you from any published data.