Monthly Request Handling Statistics 2024

You can see our progress in handling Freedom of Information and Environmental Information Regulations and Subject Access Requests in 2024 on this page.

Monthly Request Handling Performance Statistics 2024

Freedom of Information and Environmental Information Regulations 
Data CollectedJune 2024July 2024August 2024September 2024October 2024November 2024December 2024
Total requests received125163149153159164120
Total open requests9110699111115114-
Total of open requests with permitted extensions – public interest test77615918-
Total of open requests with permitted extensions – complex and voluminous000000-
Total requests closed171138158122149155120
Total requests closed within statutory timescale13212614311613714995
Total requests closed with a permitted extension76151520111
Total requests closed outside statutory timescale391215612625
Total closed requests where information was granted in full745840364654-
Total closed requests where information was withheld in full756690677642-
Total closed requests where information was partially provided22142819271936
Total internal reviews received68731139
Total requests with a stopped clock for clarification23211081620
Total requests with a paused clock for fees noticen/an/an/an/an/an/a0

Subject Access Requests 2024
Data CollectedJune 2024July 2024August 2024September 2024October 2024November 2024December 2024
Total requests received247234224181242200137
Total closed requests24825822019724819384
Total requests closed within statutory timescale19720416014421017077
Total open requests212199208189184192-
Total requests open outside statutory timescale128115125121122136-
Total requests open older than 6 months0162320-
Total requests open older than a year000000-
Oldest open request (days)178197196208239178-
Total complaints received1355403
Total complaints closed3507410
Total complaints closed within statutory timescale3502210
Total ICO complaints received1240010
Total ICO complaints closed2130010