January 28, 2026 | Incident and Crime Statistics , Calls for Service (999/101/Response Times)
Request Number: FOI/16612
Category: Incident and Crime Statistics - Calls for Service (999/101/Response Times)
Subject: Non Emergency Calls
Request and Answer:
Your request for information has now been considered. In respect of Section 1(1)(a) of the Act we can confirm that the Police Service of Northern Ireland (PSNI) does hold information to which your request relates. The decision has been taken to disclose the following.
Request
How many calls to the Derry and Strabane PSNI emergency lines were classified as non-emergency, and can the PSNI provide examples?
I was kind of hoping for calls to 999 in Derry and Strabane that were not deemed an emergency. Something similar to this :https://www.bbc.co.uk/news/articles/cq83d9q2zkno
I understand that Derry and Strabane may not have that kind of non-emergency calls.
Clarification Sought
Can you please provide a date range for your request?
Clarification Received
From January 2025 to the most recent collection of data please. (7/1/2026)
Answer
PSNI can confirm that there were 18428 calls that were received as 999 and then downgraded as not meeting emergency grading response for H District (Derry City and Strabane).
Unfortunately, we are unable to provide examples in this instance.
The above information was abstracted from our Niche database.