Police Service of Northern Ireland’s Victims Champion, Assistant Chief Constable, Ryan Henderson said: “I continue to be grateful for the Victims Commissioner Designate for their valuable work in continuing to make sure the voice of the victim is heard across the justice system.
While the views of this small sample of respondents are disappointing, the most recent Policing Plan survey commissioned by the Northern Ireland Policing Board in 2023 found that 91% of those who took part would feel confident contacting the Police
Service of Northern Ireland and seven in ten people were satisfied with the job the Police Service do, while two thirds were confident in the Police Service’s ability to protect and serve.
“As a victim-focused Service our officers and staff have worked tirelessly to keep people safe and tackle the issues that matter to the communities we serve, against a backdrop of increasingly limited resources and growing demand.
“As highlighted in the draft Policing Plan 2025 – 2030 which was recently launched for public consultation, ensuring that we are victim-focused is one of the key outcomes against which the delivery of effective policing will be measured.
“We have a close working relationship and I look forward to continue working with the Commissioner Designate to understand in more detail the issues outlined in the survey. Ensuring that victims of crime feel listened to and supported and they have the confidence to come forward and report crime to police.”
Guidance: Policing Plan Survey 2023 - https://www.nipolicingboard.org.uk/news-centre/northern-ireland-policing-plan-survey-2023-published
Policing Plan Consultation 2025 - https://www.nipolicingboard.org.uk/files/nipolicingboard/2024-09/draft-policing-plan-2025-2030-consultation-document.pdf