If you are a retired police officer or police widow you can contact Pensions Branch in writing or by email.
If you need to report a change of bank account/building society account or change of address this is what you need to do.
Change of Bank Account/Building Society Account
You need to provide the following information:
- Your full name in capital letters
- Your pension number (this usually starts with P or R then 8 digits or your police number)
- Your National Insurance Number
- Your date of birth
- The name of your new bank/building society
- Your sort code (normally 6 digits)
- Your account number (normally 8 digits)
- The name the bank/building society account is held in
- The date you wish to start your police pension to be paid into it
* You need to give Pensions Branch sufficient time to allow for this change if you want the new account to be used for following month’s pension you need to have this change of account with Pensions Branch by 15th of the previous month.
You must sign your letter or if using email print your name on the email and give your home address.
Change of Home Address
You should provide the following information:
- Your full name in capital letters
- Your pension number (this usually starts with P or R then 8 digits or your police number)
- Your National Insurance Number
- Your date of birth
- Your current/old address
- Your new address with full post code
- You must sign your letter or if using email print your name on the email
It is very important to keep Pensions Branch informed of any change of address as failure to do so, could result in your pension being suspended until you make contact with Pensions Branch.
If you wish to request information from Pensions Branch please note that due to additional work we are currently dealing with, we now have a target of replying within 56 working days.
P60’s will be issued in mid-May and it is important that you keep these safe for your tax return. Pensions Branch cannot issue a second P60 and have to provide these figures in a letter which will take 56 days to reply to your request.
Pensions Branch would be very grateful for your assistance during this time and wish to assure you that they wish to provide the best service they can to all their police customers.