Monthly Request Handling Statistics

You can see our progress in handling Freedom of Information and Environmental Information Regulations and Subject Access Requests on this page.

Monthly Request Handling Performance Statistics

Freedom of Information and Environmental Information Regulations 
Data CollectedJune 2024July 2024August 2024September 2024October 2024November 2024December 2024
Total requests received125163149153159164 
Total open requests9110699111115114 
Total of open requests with permitted extensions – public interest test77615918 
Total of open requests with permitted extensions – complex and voluminous000000 
Total requests closed171138158122149155 
Total requests closed within statutory timescale132126143116137149 
Total requests closed with a permitted extension7615152011 
Total requests closed outside statutory timescale3912156126 
Total closed requests where information was granted in full745840364654 
Total closed requests where information was withheld in full756690677642 
Total closed requests where information was partially provided221428192719 
Total internal reviews received6873113 
Total requests with a stopped clock for clarification232110816  
Total requests with a paused clock for fees noticen/an/an/an/an/an/a 

Subject Access Requests
Data CollectedJune 2024July 2024August 2024September 2024October 2024November 2024December 2024
Total requests received247234224181242200 
Total closed requests248258220197248193 
Total requests closed within statutory timescale197204160144210170 
Total open requests212199208189184192 
Total requests open outside statutory timescale128115125121122136 
Total requests open older than 6 months0162320 
Total requests open older than a year000000 
Oldest open request (days)178197196208239178 
Total complaints received135540 
Total complaints closed350741 
Total complaints closed within statutory timescale350221 
Total ICO complaints received124001 
Total ICO complaints closed213001